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Why Forums may be the most powerful social media channel for Brands?

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posted Jan 17, 2019 by Ruthvick S

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The social media channel with the vast majority of conversations about brands, products and services isn't Facebook. It's not LinkedIn or Twitter, either. Forums and message boards -- old school social media -- are still one of, if not the most popular place to ask and answer questions about brands and products.

Forums and message boards can be found everywhere. Some are stand-alone websites such as Others are tacked on to media or corporate sites such including Dell's support forums or Southern Living magazine's community message boards.

answer Jan 18, 2019 by Nadeem