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Why your business should have an online community?

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posted Jun 7 by Chandrashekar Sarang

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In today’s competitive marketplace, companies are working to maximise their opportunities and define the underlying strategy of embracing an online community to connect, engage and extend relationships with customers, clients, employees and partners.

Online communities are growing in popularity as companies increasingly rely on them for customer support and service, marketing, sales, and product development. Communities are a vital element in an organisation, enriching the employee, customer, and partner experience. Effective communication enables businesses to fully tap into the unique talents, insights and knowledge of its people.

answer Jun 10 by Ruthvick S
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