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Would an online community be beneficial for your organization?

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posted Jun 6, 2019 by Chandan H A

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1 Answer

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There is a strong link between online communities, social business and information management. This, way an online community can lower support costs. Furthermore, it's not just about lowering costs. Online customer communities are a great way to increase customer retention.

answer Jun 7, 2019 by Likhitha